Our Approach

From the initial pitch process we like to get an understanding of who are clients are what they do and what's important to them. We also like to get a feel for how we would work together and expectations from the different team members, we were quick to agree on what felt like a good chemistry and understanding of the direction the project needed to go. As we looked to keep things off, we proceeded with the discovery period in which we like to map out the requirements for the website, key dates, key information, and how the project cycle would run. Once we had all the elements of the project and its delivery on the table, we were able to start to piece together our approach and begin the initial steps.

Throughout the project we overlapped the design and development process as we feel this is imperative to make sure everyone is on the same page and understanding what we are trying to achieve with each task. We also incorporated a couple of user testing milestones which allowed us to adapt and pivot where needed inside areas of the website build.

A portion of the project involved a content migration piece which required a detailed understanding of where the information would be sent to and from and how this would be managed what's into the new website. The previous website was using older versions of Umbraco, so part of the steps was to elevate the content to the new platform and allow the user to have more manageable fields in the CMS, providing flexible updates at fingertips.

Collaboration throughout the project between the dotcraft and the RCSED team has been constant and we have worked to our ethos of being an extension to our client's teams. Close collaboration has allowed us to manage expectations, adapt throughout the project, and reduce any risks.

Ahead of launch we carried out a thorough launch plan and accountability of tasks to ensure that there was a smooth go-live day and everyone understood their roles.